The phone rang again.

This time Tess let it go to the answering service.

TWF Advertising. Their names entwined together to form their little dream business. The idle ‘what if’ conversation they’d actually made happen.

The Christmas before last they’d been in Sydney for the holiday. As was traditional, they’d spent Christmas Eve at Felicity’s parents’ house. Tess’s Auntie Mary and Uncle Phil. Felicity was still fat. Pretty and pink and perspiring in a size 22 dress. They’d had the traditional sausages on the barbecue, the traditional creamy pasta salad, the traditional pavlova. Felicity and Will had both been whingeing about their jobs. Incompetent management. Stupid colleagues. Draughty offices. And so on and so forth.

‘Jeez, you’re a miserable bunch, aren’t you,’ said Uncle Phil, who didn’t have anything to whinge about now he was retired.

‘Why don’t you go into business together?’ said Tess’s mother.

It was true that they were all in similar fields. Tess was the marketing communications manager for a but-this-is-the-way-we’ve-always-done-it legal publishing company. Will was the creative director of a large, prestigious extremely-pleased-with-themselves advertising agency. (That’s how they’d met; Tess had been Will’s client.) Felicity was a graphic designer working for a tyrant.

Once they started talking about it, the ideas fell into place so fast. Click, click, click! By the time they were eating the last mouthfuls of pavlova, it was all set. Will would be the creative director! Obviously! Felicity would be the art director! Of course! Tess would be the business manager! That one wasn’t quite so obvious. She’d never held a role like that. She’d always been on the client side, and she considered herself something of a social introvert.

In fact, a few weeks ago she’d done a Reader’s Digest quiz in a doctor’s waiting room called ‘Do you suffer from Social Anxiety?’ and her answers (all ‘C’s) confirmed that she did, in fact, suffer from social anxiety and should seek professional help or ‘join a support group’. Everybody who did that quiz probably got the same result. If you didn’t suspect you had social anxiety, you wouldn’t bother doing the quiz; you’d be too busy chatting with the receptionist.

She certainly did not seek professional help, or tell a single soul. Not Will. Not even Felicity. If she talked about it, then it would make it real. The two of them would watch her in social situations and be kindly empathetic when they saw the humiliating evidence of her shyness. The important thing was to cover it up. When she was a child her mother had once told her shyness was almost a form of selfishness. ‘You see, when you hang your head like that, darling, people think you don’t like them!’ Tess had taken that to heart. She grew up and learned how to make small talk with a thumping heart. She forced herself to make eye contact, even when her nerves were screaming at her to look away, look away! ‘Bit of a cold,’ she’d say, to explain away the dryness of her throat. She learned to live with it, the way other people learned to live with lactose intolerance or sensitive skin.

Anyway, Tess hadn’t been overly concerned that Christmas Eve two years ago. It was all just talk and they’d been drinking a lot of Auntie Mary’s punch. They weren’t really going to start a business together. She wouldn’t really have to be the account director.

But then, in the New Year, when they got back to Melbourne, Will and Felicity kept going on about it. Will and Tess’s house had a huge downstairs area that the previous owners had used as a ‘teenagers’ retreat’. It had its own separate entrance. What did they have to lose? The start-up costs would be negligible. Will and Tess had been putting extra money on their mortgage. Felicity was sharing a flat. If they failed, they could all go back out and get jobs.

Tess was swept along on the wave of their enthusiasm. She was happy enough to resign from her job, but the first time she sat outside a potential client’s office she had to cram her hands between her knees to stop them trembling. Often she could actually feel her head wobbling. Even now, after eighteen months, she still suffered debilitating nerves each time she met a new client. Yet she was oddly successful in her role. ‘You’re different from other agency people,’ one client told her at the end of their first meeting as he shook her hand to seal the deal. ‘You actually listen more than you talk.’

The horrible nerves were balanced by the glorious euphoria she felt each time she walked out of a meeting. It was like walking on air. She’d done it again. She’d battled the monster and won. And best of all, nobody suspected her secret. She brought in the clients. The business flourished. A product launch they did for a cosmetics company had even been nominated for a marketing award.

Tess’s role meant that she was often out of the office, leaving Will and Felicity alone for hours at a time. If someone had asked her whether that worried her, she would have laughed. ‘Felicity is like a sister to Will,’ she would have said.

She turned from the whiteboard. Her legs felt weak. She went and sat back down, choosing a chair at the other end of the table from them. She tried to get her bearings.

It was six o’clock on a Monday night. She was right in the middle of her life.

There had been so many other things distracting her when Will came upstairs and said he and Felicity needed to talk to her about something. Tess had just got off the phone from her mother, who had rung to say she’d broken her ankle playing tennis. She was going to be on crutches for the next eight weeks and she was very sorry, but could Easter be in Sydney instead of Melbourne this year?

It was the first time in the fifteen years since Tess and Felicity had moved interstate that Tess had felt bad about not living closer to her mother.

‘We’ll get a flight straight after school on Thursday,’ Tess had said. ‘Can you cope until then?’

‘Oh, I’ll be fine. Mary will help. And the neighbours.’

But Auntie Mary didn’t drive, and Uncle Phil couldn’t be expected to drive her over every day. Besides, Mary and Phil were both starting to look frail themselves. And Tess’s mother’s neighbours were ancient old ladies or busy young families who barely had time to wave hello as they backed their big cars out of their driveways. It didn’t seem likely that they’d be bringing over casseroles.

Tess had been fretting over whether she should book a flight to Sydney for the very next day, and then perhaps organise a home helper for her mother. Lucy would hate to have a stranger in the house, but how would she shower? How would she cook?